Cancellation Policy

Cancellation Policy

I totally understand plans change and cancellations do happen but please bear in mind my cancellation policy.

As the business owner I will use my discretion regarding the cancellation policy below.

This policy is enforced to protect me and my business.

NON-REFUNDABLE BOOKING FEES

I will require a 50% non-refundable booking fee for all bookings. 

It is not refundable as this covers me for any last-minute cancellations.

MAKING A CHANGE OR CANCELLATION TO YOUR BOOKING

You may make changes and cancellations to your booking at any time without charge, providing you do so at least 24 hours before your appointment.

Cancellations within 24 hours, for any reason I will keep the 50% non-refundable booking fee already paid.

Please give me as much notice as possible by calling 07903 646957 this then gives me a fighting chance to refill that appointment.

Also, please bear in mind I am predominantly mobile for spray tans and I plan my appointments based on location.  Therefore, it is not always easy to change your time or date or fit you in at another time to suit you,

Thank you for your understanding.